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Nov 18, 2019

Let's talk about the business of wellness…


Jack Tang is the Co-Founder & CEO of Urban (formerly known as Urban Massage). An app on a mission to empower people through wellness. 


Founded in 2014. Jack and his team have built a network of 2500 wellness professionals, offering at home massage physiotherapy, osteopathy, beauty treatments and very soon personal training too. To date Urban has enabled the delivery of more than 300,000 treatments, generating an economic value of £25 million+. Urban currently operates in London, Paris, Birmingham, Manchester, and is backed by leading VC funds Felix Capital, Passion Capital, and LCIF. 


In this episode, Jack shares why his greatest learning at school was dropping out to launch his first business, why they chose to launch Urban at a time when wellness as an industry was still very unknown, and why building trust is integral to the business. Jack also dives into the mindset behind building a successful brand, why there is “no worse failure than not actually trying”, and how three questions keep him on the rollercoaster ride of entrepreneurship: ‘Am I still enjoying it? Am I still learning? Do I still have the same intent and purpose (to make a positive impact?’


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Thank you to our sponsors:

The go-to legal firm supporting the wellness industry Bird & Bird.

Software booking experts, MINDBODY.

Creative agency for all your wellness business needs, Skipper & Skipper.


To find out how Welltodo can help you grow your business and support your career objectives, head to today.